Cancellation HC24 Wiesbaden

With effect as of 13 June 2014 our offering is treated in the same way under contract law as online purchases: You have a 14-day right of cancellation. And that is absolutely right (even if you don’t buy anything from us); however, we can only then give you verification of dwelling offers as soon as your order applies irrevocably. Our order doesn’t cost anything and entails no other obligations for you.

Cancellation policy
You have entitlement to cancel this contract within 14 days without giving any reasons for doing so. The cancellation period is fourteen days as from the date on which the contract was concluded but not before your receipt of this cancellation policy on a permanent data carrier (e.g. letter, fax, eMail).
In order to exercise your right of cancellation you must give us (HC24 Wiesbaden, Rheinstraße 86
65185 Wiesbaden, Telephon +49 611 3602 276, Fax +49 611 3602 278, wiesbaden@hc24.de) unambiguous notification of your decision to cancel this contract, (for example by way of a posted letter, fax or eMail). You can but are under no obligation to use the attached cancellation form template. To ensure compliance with the specified cancellation period it is sufficient to send off the notification of your exercising of the right of cancellation before expiry of that period.

Your cancellation of this contract will then obligate us to refund any and all payments which we have received from you (except for the additional costs arising from your selection of a form of delivery other than the most inexpensive standard delivery offered by us) promptly and within fourteen days as from our receipt of the notification of your cancellation of this contract. For the purposes of this refund we shall use the same mode of payment as used by you for the original transaction unless expressly agreed otherwise with you. On no account will we make any charges in respect of this refund.

Should you have requested that we commence the services before the cancellation period is set to begin, you shall then be obligated to pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you notify us of your exercising of the right of cancellation, calculated in relation to the overall extent of the services provided for in the contract.


  Cancellation form
Rheinstraße 86
65185 Wiesbaden
opening hours:
Monday – Friday:
9 am – 5 pm